Website Feedback Form Template
Improve your website by collecting structured feedback on usability, content, and design. Understand what users need and where they struggle.
Let Users Fill This Form via Conversation
Unlike traditional form builders, Formbot supports conversational chat mode. Instead of filling rigid fields, users can chat naturally with your form — just like texting a friend. Our AI understands natural language and fills in the fields automatically.
Natural Language
AI parses responses
Higher Completion
Feels like texting
No Rigid Fields
Flexible responses
What is a Website Feedback Form?
A website feedback form captures visitor input on specific pages or the overall site experience. It helps identify usability issues, content gaps, and design problems.
Unlike analytics that show what users do, feedback forms reveal why. Understanding user intent and frustration points guides improvements that data alone can't suggest.
This form captures page context (URL), user goal, and specific feedback. Optional contact info enables follow-up for deeper understanding.
Key Features
Page Context
Capture which page feedback relates to
Feedback Categories
Bug, suggestion, content, design for routing
User Intent
What were they trying to accomplish?
Satisfaction Rating
1-5 rating for quantitative tracking
Specific Suggestions
What worked and what needs improvement
Environment Info
Browser/device for debugging
Why Use This Template?
User-Centered Improvements
Fix what actually frustrates users
Content Gap Discovery
Learn what information is missing
Usability Insights
Identify navigation and interaction issues
Prioritized Fixes
Frequency and ratings guide priority
What's Included in This Template
Page URL
textIdentify which page feedback relates to
Feedback Type
selectBug, suggestion, content, design for routing
Page Rating
radioQuantitative satisfaction score
What were you trying to do?
textareaUser intent reveals task success/failure
What worked well?
textareaIdentify strengths to maintain
What could be improved?
textareaSpecific improvement suggestions
Email (optional)
emailEnable follow-up for clarification
Perfect For
Product Websites
Feedback on marketing site content and conversion paths
E-commerce Sites
Shopping experience and checkout issues
Documentation Sites
Technical content clarity and completeness
Web Applications
In-app feedback on features and usability
Frequently Asked Questions
Where should I place the feedback form?
Floating feedback button on all pages, or contextual trigger after key actions. Avoid interrupting flow. Make it easy to find but not intrusive.
How do I capture the page URL automatically?
Pre-fill from referrer or use widget that captures current URL. If using embedded form, pass URL as parameter. Manual entry works but adds friction.
Should feedback be anonymous?
Make email optional. Anonymous feedback is more honest but harder to follow up on. Balance by making identification optional with clear explanation of why it helps.
How do I act on website feedback?
Categorize by type and page. Group similar feedback to identify patterns. Prioritize by frequency and impact. Share with design, content, and dev teams. Close the loop when fixed.
How often should I review feedback?
Weekly for high-traffic sites, monthly for smaller sites. Set alerts for critical issues. Dashboard tracking helps spot trends over time.
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