Feature Request Form Template
Build products users love by collecting structured feature requests. Understand the problems behind requests to prioritize your roadmap effectively.
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What is a Feature Request Form?
A feature request form captures user suggestions for product improvements. Beyond just "add feature X," it documents the underlying problem, affected users, and potential value.
Great product teams focus on problems, not solutions. This form guides requesters to articulate the pain point, enabling better solutions than they might have imagined.
Feature request data informs roadmap prioritization. Understanding how many users face a problem and its severity helps allocate development resources wisely.
Key Features
Problem Definition
Capture the underlying issue, not just the proposed solution
User Impact
Estimate how many users face this problem
Use Case Details
Specific scenarios where the feature would help
Priority Indication
Requester's view on urgency and importance
Willingness to Pay
Gauge commercial value for pricing features
Alternatives Tried
Workarounds used, indicating problem severity
Why Use This Template?
User-Driven Roadmap
Build features that address real user problems
Better Prioritization
Impact data helps rank features objectively
Deeper Understanding
Problem context leads to better solutions
Customer Engagement
Users feel heard and invested in product
What's Included in This Template
Feature Title
textShort, descriptive name for the request
What problem does this solve?
textareaThe underlying pain point driving the request
Proposed Solution
textareaTheir idea for solving it (optional)
How many users affected?
selectJust me, my team, many users, everyone
Use Case
textareaSpecific scenario where this would help
What have you tried instead?
textareaWorkarounds reveal problem severity
Priority
radioNice-to-have vs. blocking my work
Perfect For
SaaS Products
Collect customer requests for product improvements
Internal Tools
IT teams gathering employee feature requests
Enterprise Software
Account managers submitting client requirements
Mobile Apps
App store review follow-up and in-app feedback
Frequently Asked Questions
How do I avoid feature request overload?
Categorize and group similar requests. Track frequency rather than listing duplicates. Review monthly, not daily. Focus on problems, not individual solutions.
Should I promise to build requested features?
Never promise specific features. Thank users for input, explain your prioritization process, and update them if their request influences the roadmap.
How do I prioritize feature requests?
Consider: frequency (how many requests), impact (users affected), effort (dev time), and alignment (strategic fit). Score and rank or use frameworks like RICE.
Should I include a voting system?
Voting can surface popular requests but biases toward vocal users. Use as input alongside other signals like revenue impact and churn feedback.
How do I close the loop with requesters?
Tag requests with status (received, under review, planned, shipped, declined). Email users when their feature is released. Explain reasoning for declines.
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