💲Retail & E-commerce

Price Match Request Form Template

Win price-conscious customers with a structured price match request form that captures competitor pricing and enables quick verification.

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What is a Price Match Request Form?

A price match request form enables customers to request matching competitor prices. It collects competitor details for verification before approval.

Price matching retains price-sensitive customers who might otherwise shop elsewhere. Structured requests enable efficient processing.

Competitor URL and screenshot evidence helps verify claims quickly. Stock and date confirmation ensures current, valid comparisons.

Key Features

Product Identification

Which product to match

Your Price

Current listed price

Competitor Details

Who and what price

Verification Link

URL to competitor listing

Stock Status

Is item available there

Evidence Upload

Screenshot for verification

Why Use This Template?

Customer Retention

Keep price shoppers

Competitive Intelligence

Learn competitor pricing

Quick Verification

Evidence enables fast decisions

Policy Consistency

Structured process for all

What's Included in This Template

Product Name/SKU

text

Identify the product

Our Current Price

number

What you're charging

Competitor Name

text

Who has lower price

Competitor Price

number

Their advertised price

Competitor URL

url

Link for verification

Date of Price

date

When price was seen

In Stock There?

radio

Item availability

Screenshot

file

Evidence of pricing

Perfect For

Electronics Retail

Consumer electronics price matching

Office Supplies

Business supply competitive pricing

Home Improvement

Hardware store price guarantees

E-commerce

Online retailer price matching

Frequently Asked Questions

Q

What competitors should we match?

Define in policy: major retailers, local competitors, online-only. Exclude auction sites, clearance, and club warehouses typically.

Q

Do we match out-of-stock items?

Generally no. Item should be available for purchase at matched price. "Ships in 2 weeks" may qualify; "out of stock" doesn't.

Q

What about shipping costs?

Total landed cost matters. Include competitor shipping in comparison, or compare to your shipped price. Be clear in policy.

Q

Should we beat the price or just match?

Match is standard. Some retailers beat by 5-10%. Decide based on margin and competitive strategy.

Q

How long do matched prices last?

Usually one-time for that purchase. Some honor for 14-30 days post-purchase. Clear policy prevents disputes.

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