Product Review Form Template
Build social proof by collecting authentic product reviews with ratings, detailed feedback, and customer photos.
Let Users Fill This Form via Conversation
Unlike traditional form builders, Formbot supports conversational chat mode. Instead of filling rigid fields, users can chat naturally with your form — just like texting a friend. Our AI understands natural language and fills in the fields automatically.
Natural Language
AI parses responses
Higher Completion
Feels like texting
No Rigid Fields
Flexible responses
What is a Product Review Form?
A product review form collects customer feedback on purchased products. It captures ratings, detailed reviews, and photos that help future buyers make decisions.
Structured reviews with pros/cons and recommendation intent are more useful than unstructured comments. They help customers and provide actionable feedback.
Purchase verification (order number) helps ensure reviews are from actual buyers, improving authenticity and trust.
Key Features
Star Rating
Overall product rating
Review Content
Title and detailed feedback
Pros and Cons
Structured advantages/disadvantages
Recommendation
Would they recommend it
Photos
Customer product images
Verification
Order number confirmation
Why Use This Template?
Social Proof
Reviews increase conversion
SEO Value
User content helps rankings
Product Insights
Learn what works and doesn't
Customer Trust
Authentic reviews build credibility
What's Included in This Template
Your Name/Nickname
textDisplay name for review
Order Number
textVerified purchase
Overall Rating
radio1-5 stars
Review Title
textSummary headline
Your Review
textareaDetailed feedback
Pros
textareaWhat you liked
Cons
textareaWhat could be better
Would Recommend?
radioRecommendation intent
Product Photos
fileCustomer images
Perfect For
E-commerce
Online product review collection
Consumer Electronics
Tech product reviews
Fashion & Apparel
Clothing fit and quality reviews
Home & Garden
Home product reviews
Frequently Asked Questions
How do I encourage reviews?
Post-purchase email requests. Incentives (discount on next order). Make it easy and mobile-friendly. Thank reviewers publicly.
Should I moderate reviews?
Filter spam and inappropriate content. Don't delete negative reviews - they build trust. Respond professionally to criticism.
How do I verify purchases?
Order number lookup. Email matching. "Verified Purchase" badge for confirmed. Accept some unverified for broader input.
What about fake reviews?
Verified purchase helps. Monitor for patterns. Report to platforms. Balance verification with friction - don't make reviewing too hard.
How do I use photos effectively?
Customer photos are powerful social proof. Feature on product pages. Moderate for quality and appropriateness. Credit reviewers.
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